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Juying offers you considerate one-stop factory services. Welcome to request relevant product samples!

Thoughtful Service 1: Customer service hotline service

When you receive our company's products and encounter any questions or difficulties during use, you can contact us through the following contact information for handling
In case of working days (Monday to Saturday, 08:30-17:30), you can call the after-sales service hotline of Juying

400-800-1119/0575-82605614/15257530878

Thoughtful Service 2: wechat Public Platform service

Years of experience have taught us that if you can try to send us the real photos of on-site installation and the nameplates of related equipment (including production serial numbers and models), it can greatly improve the efficiency of solving problems. The Juying wechat platform is very convenient for you to send on-site pictures and videos

Please open wechat - Discover - Scan, scan the QR code of the Juying wechat public Platform on the left and follow us, and you can immediately enjoy the convenience brought by the exclusive services of the Juying service platform

Thoughtful Service Three: Remote telephone guidance service

Most on-site problems are actually caused by a lack of understanding of the product. Our professional after-sales service engineers will give priority to providing technical and operation guidance by phone, which is simple and efficient.

Thoughtful Service Four: On-site installation guidance service

According to the specific terms of Juying's after-sales service and the contract, during the equipment installation period, we will arrange for an after-sales service engineer to visit the site once. The service content includes installation guidance service, commissioning service, and organizing training on daily maintenance and care.

Thoughtful Service Five: Quick supply of spare parts service

Based on the unique identification serial number of each product, Juying can quickly find the data records of product performance parameters, product drawings and accessory lists for you. Juying can provide customers with the production and processing of spare parts, and determine whether to provide them for free based on the terms of the warranty period.